Diamond Star Nails & Spa

I came in for a walk in for a re-fill for my nails and toes and this time I wanted a change of colour and shape, it was very specific as well. I was asked if I could come back later and the staff was able to fit me into their busy day, that was very nice of them!. I had my toes does and very satisfied with the colour, then my nails were done by Solida, she did exactly what I was asking for and even better! I am so happy and just love my nails! I’ve posted a pic of what I wanted (left) and what I got (right). Amazing!!!

My experience: Went in for acrylic overlay on my short nails- did not want tips for extension as I do not want to compromise my thin nails. I called in prior to book my appt and briefly explained the service I wanted only to arrive and wait 15-20 minutes (which was cool for me) and when one of the ladies got to me, she refused service because she was inexperienced to perform a simple short-length acrylic overlay on my nails. Not only her but the whole crew stayed mute and could not even console my frustration. I can take a service refusal however when you confirm with me over the phone and have me come out of my way to get to your establishment only for you to give a slap on the face is where I have such lack of respect for these so called nail technicians in these ottawa chop shops!! These shops are supposed to be here for convenience and luxury for some of us. Kmt

This was my first time coming here as it was recommended to me. I am very particular with my nails as im spending money on them to look the way I asked for. Everything was OK in the beginning. I had mentioned multiple times that my nails were crooked. It was not fixed. By the ending, I had acrylic all over my skin, I had to come home and clean up my own fingers and try to file it so it looked decent. My thumb is covered in sparkles when its suppose to be just a white tip. And my nails aren't even the same length as the other hand. I asked for my nails to be fixed and was told it was just my fingers and the design. I dont even have a design! Really hope that I can have a better experience if I decide to go back. $ 110 for nails I have to fix myself.